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Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Restocking fees, shipping fees and credit card fees will not refunded and / or charges will apply or deducted from refund that may be due.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Custom Made Items: These items do not qualify for returns or exchanges as they are made to order. We cannot refund or exchange your order if the wrong size/material was ordered or decide you no longer want the product. Should there be an issue with your order please contact us immediately and provide a photograph indicating the issue. We will gladly reproduce your order once we verify the issue. We must be contacted within 72 hours from delivery time. 

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].